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A manual can name the right product and still be useless if you cannot buy it where you are. This is the acquisition side: the six steps that find a supplier anywhere, then the country-by-country detail of what has to be approved before the product may be sold to you at all.

How to acquire the products a manual names, in the country the reader is actually in. Two different problems are answered here: a physical product has to be legal to sell and use in that country before a distributor matters, and a software product has to be sellable to you — invoiced in your currency, with your tax, and with your data somewhere you can accept. Rates and thresholds are deliberately not quoted: the tax authority is linked instead, because the rate changes and the authority does not.

1

The method, anywhere

Six steps, in this order. The second one is the one that gets skipped, and it is the one that fails an inspection.

1Start at the maker, not at a marketplace

Almost every manufacturer in the manuals publishes a distributor locator or a 'where to buy' page, and it is the only list that is both current and authorised. An authorised distributor gets you the real safety data sheet, the current formulation, warranty standing and — the part that matters at scale — a trade account with terms.

Why: Grey-market stock is the common failure: the same brand name, a different formulation for a different market, no SDS that matches the label, and no warranty.

2Check the product is legal where you are before you price it

Each country below names the registry that settles it. Disinfectants, pesticides and anything with a health claim are registered product by product, and a product approved next door is frequently not approved here. Electrical equipment needs the local certification mark, not a foreign one.

Why: This is the step people skip, and it fails at the worst moment — an inspection, an insurance claim, or a commercial client's audit.

3Find the wholesalers by their industry code, not by searching

Each manual lists the wholesale NAICS codes for what it buys. Those codes resolve to Research Upon's industry pages, which carry the government's own count of how many such wholesalers exist and how concentrated they are — a two-firm market is negotiated differently from a two-hundred-firm one.

Why: It turns 'find a supplier' into a finite list, and tells you in advance whether you have any leverage on price.

4Use the trade association as the shortcut

Most trades have a national association whose membership list is effectively a vetted supplier directory, and whose members sell to members. Joining is usually cheaper than one bad purchase.

Why: Associations also publish the local standard of care, which is what an insurer and a court will measure you against.

5For software, ask the four questions that decide it

Can you invoice me in my currency with my country's tax on the invoice? Where does my data physically live, and can I get it all back in a format I can read? Do you have customers in my country, and will support answer in my working hours? What does leaving cost — in export, in re-keying, and in payment-processing you would have to re-plumb?

Why: The research in /strategy/software says who the vendors are. These four questions decide which of them can actually sell to you, and they are also exactly the lock-in questions.

6Price the landed cost, not the list price

For imported goods: duty by tariff classification, freight, brokerage, the local tax at the border, and the exchange rate you will actually get. For software: the per-seat price multiplied by seats you will really have in year two, plus implementation and any payment-processing margin the vendor takes.

Why: Both categories are routinely 20–40% more than the quoted number, and both are negotiable once you can show you have costed them.

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Jump to a country

3

Country by country

What gates the product, which registry proves it, how the distribution channel actually works, and what changes when the product is software rather than a thing in a box.

Before you can sell or use it

Electrical equipment must be certified by a body accredited by the Standards Council of Canada and carry that mark (CSA, cUL and others) — a US-only listing is not sufficient for an inspection. Disinfectants are regulated as drugs and carry a DIN; hand sanitisers carry a DIN or NPN.

Buying the goods here

A genuinely distributor-led market: the national janitorial, electrical and plumbing wholesalers hold the accounts, and most manufacturers will not sell direct. Open a trade account with two of them rather than one — single-source pricing in a two-firm region moves against you quickly.

Buying the software here

Vendors with a Canadian entity will invoice in CAD with GST/HST and that is the cleanest arrangement. Where data residency matters — health, public sector, legal — ask for the region in writing, not the marketing page; many US vendors offer a Canadian region only on request or on an enterprise plan.

Before you can sell or use it

Antimicrobial products — disinfectants and sanitisers — are pesticides under FIFRA and must carry an EPA registration number. Electrical equipment is listed by a Nationally Recognized Testing Laboratory (UL, ETL and others) under OSHA's NRTL programme.

Buying the goods here

The deepest distributor market in the world and the most price-transparent. National distributors, buying groups and the big-box trade counters all compete for the same account, which means a small operator can get real terms early — ask for the trade price list, not the retail one.

Buying the software here

Everything is available and billing is simple; sales tax on software varies by state and some states tax SaaS while others do not, so the invoice is where to check it. Data residency is rarely a constraint unless you are selling into health or government, where HIPAA or FedRAMP change the vendor list entirely.

Before you can sell or use it

UKCA marking applies in Great Britain for most products previously CE-marked, with CE still accepted in some categories and in Northern Ireland; check the category rather than assuming. Biocidal products — most disinfectants — need GB BPR authorisation. COSHH governs how hazardous substances are used at work.

Buying the goods here

A mature national wholesale market with strong regional independents. Since 2021, importing from the EU is a customs event with its own paperwork — if your supplier is in the EU, confirm who is the importer of record before the first order, because that party carries the compliance duty.

Buying the software here

Most vendors invoice in GBP with VAT; EU-hosted data is common and usually acceptable, but confirm the hosting region if you hold personal data and need to document your transfers.

European Union

Before you can sell or use it

CE marking for regulated product categories; REACH for substances; CLP for classification, labelling and packaging; and the Biocidal Products Regulation for disinfectants. The crucial detail for an importer: bringing a product in from outside the EU usually makes you the importer, with the manufacturer's obligations attached.

Buying the goods here

One market in law, twenty-seven in practice: distribution agreements, language requirements on labels and payment customs are national. Buy from a distributor established in your member state for your first year — it moves the labelling and conformity burden to someone who already carries it.

Buying the software here

GDPR makes hosting location a contractual question, not a preference: ask for the data processing agreement and the sub-processor list before signing, and check whether transfers outside the EEA are covered. EU-domiciled vendors invoice with local VAT; non-EU vendors may reverse-charge.

Before you can sell or use it

Electrical equipment is regulated through the Electrical Equipment Safety System with the Regulatory Compliance Mark; agricultural and veterinary chemicals are registered by the APVMA; disinfectants making therapeutic claims fall to the TGA. Safety data sheets are required under the model WHS laws.

Buying the goods here

Distribution is concentrated and freight is a real line item — interstate shipping changes the landed cost enough to decide the supplier. Many global brands reach Australia through a single exclusive importer, which means list price is the price; the negotiation is on terms and delivery, not on unit cost.

Buying the software here

Most global vendors bill in AUD with GST. The genuine constraint is support hours: a US-only support desk is overnight here, and for anything that stops work when it breaks, ask what the local coverage actually is.

Before you can sell or use it

Hazardous substances are approved by the Environmental Protection Authority before import or manufacture, and the approval is substance by substance. Electrical products use the Regulatory Compliance Mark, recognised jointly with Australia.

Buying the goods here

A small market served largely through Australian or local exclusive distributors. The practical consequence: lead times are longer and minimum orders matter, so stock policy is part of the operating plan rather than an afterthought.

Buying the software here

Usually billed in NZD or AUD with GST. Trans-Tasman hosting is the norm and is generally accepted; ask specifically if you hold health or government data.

Before you can sell or use it

A long list of products requires BIS certification and the ISI mark before sale; drugs and disinfectants with health claims sit with CDSCO. Importing commercially requires an Importer-Exporter Code from the DGFT.

Buying the goods here

Deep local manufacturing and a layered distributor-to-dealer channel: the same product reaches you at materially different prices depending on how many layers you buy through, and buying one layer up is usually available if you can meet the order size.

Buying the software here

Global SaaS is widely sold and often cheaper on local pricing; invoicing in INR with GST requires the vendor to be registered, so expect either a local entity or a reverse-charge arrangement. Data localisation applies in specific sectors — payments data in particular — so check the sector rule before the vendor.

United Arab Emirates

Before you can sell or use it

Conformity for regulated products runs through the Ministry of Industry and Advanced Technology's schemes (ECAS and EQM). Cleaning and disinfection products typically also need municipality-level registration in the emirate where they are sold.

Buying the goods here

Historically agency-based: many brands are represented by a single national agent, so the agent is the market. Whether you set up in a free zone or on the mainland changes who may import and who may sell domestically — settle that before signing a supply agreement.

Buying the software here

Billing in AED with VAT is standard for vendors with a local presence. Public-sector and regulated buyers increasingly ask for in-country hosting, and the major cloud providers now have UAE regions — ask whether your vendor actually uses one.

Singapore

Before you can sell or use it

Hazardous substances are licensed by the National Environment Agency, and pest-control work is separately licensed. Electrical goods in scope carry the Consumer Protection safety mark.

Buying the goods here

A regional distribution hub, which means availability is excellent and many suppliers serve all of Southeast Asia from here — useful leverage if you intend to operate in more than one country.

Buying the software here

Almost every global vendor sells here and bills in SGD with GST. Hosting is typically Singapore or regional, and the sector-specific guidance on outsourcing is what to read if you are in financial services.

Before you can sell or use it

Cleaning and disinfectant products — saneantes — are regulated by ANVISA and are registered or notified product by product. Many goods additionally need INMETRO certification, and import classification drives the duty.

Buying the goods here

Import duties and a complex tax structure make locally manufactured product the usual answer, and local brands are strong. Budget for a customs broker from the start; classification errors are expensive and slow.

Buying the software here

Local billing entities are common because tax withholding on foreign software payments is involved. Expect Portuguese-language support to be a genuine requirement for staff-facing systems rather than a nicety.

Mexico

Before you can sell or use it

Products in regulated categories must comply with the applicable NOM standards and carry certification; sanitising and disinfecting products fall under COFEPRIS.

Buying the goods here

Proximity to the United States makes cross-border supply straightforward for many categories, and USMCA origin rules can remove duty — worth checking before you assume the import cost.

Buying the software here

Billing in MXN with IVA where the vendor has a local entity; otherwise the digital-services rules apply. Spanish-language support is a real requirement for anything frontline staff use.

South Africa

Before you can sell or use it

The NRCS enforces compulsory specifications and issues letters of authority for regulated goods; hazardous substances are controlled under the Hazardous Substances Act, and SABS marks are the recognised quality route.

Buying the goods here

Concentrated distribution with significant import dependence; exchange-rate movement is a real planning input, and holding stock is a hedge as much as a service level.

Buying the software here

Most global vendors sell here, usually billed in ZAR or USD; latency and support hours favour vendors with European coverage. POPIA governs personal information and makes the processing agreement worth reading properly.

4

What this page is not

It is not legal, customs or tax advice, and it is not a substitute for reading the regulator's own page — which is why every claim links to one. Regulations change on their own schedule; the registries linked here are the current authority on their own subject, and a quote from one of them beats anything on this page. Where a manual names a specific product, the product's own label and safety data sheet govern.

5

Sources

Regulators and tax authorities only. Tier A throughout, because for this question nothing else counts.

  1. 1. Drug Product Database — Health CanadaA · 2026-10-09
  2. 2. Pesticides and pest management — Health Canada — Pest Management Regulatory AgencyA · 2026-10-09
  3. 3. Workplace Hazardous Materials Information System (WHMIS) — Health CanadaA · 2026-10-09
  4. 4. Standards Council of Canada — Standards Council of CanadaA · 2026-10-09
  5. 5. GST/HST for businesses — Canada Revenue AgencyA · 2026-10-09
  6. 6. Pesticide registration — US Environmental Protection AgencyA · 2026-10-09
  7. 7. Hazard Communication Standard — US Occupational Safety and Health AdministrationA · 2026-10-09
  8. 8. Nationally Recognized Testing Laboratory Program — US Occupational Safety and Health AdministrationA · 2026-10-09
  9. 9. Small business and self-employed tax center — US Internal Revenue ServiceA · 2026-10-09
  10. 10. Biocides — UK Health and Safety ExecutiveA · 2026-10-09
  11. 11. COSHH — Control of Substances Hazardous to Health — UK Health and Safety ExecutiveA · 2026-10-09
  12. 12. UK REACH — UK Health and Safety ExecutiveA · 2026-10-09
  13. 13. Using the UKCA marking — GOV.UKA · 2026-10-09
  14. 14. VAT rates — GOV.UK (HM Revenue & Customs)A · 2026-10-09
  15. 15. CE marking — European CommissionA · 2026-10-09
  16. 16. Understanding REACH — European Chemicals AgencyA · 2026-10-09
  17. 17. Understanding CLP — European Chemicals AgencyA · 2026-10-09
  18. 18. Understanding the Biocidal Products Regulation — European Chemicals AgencyA · 2026-10-09
  19. 19. VAT — European Commission — Taxation and Customs UnionA · 2026-10-09
  20. 20. Electrical Equipment Safety System — EESS (Australian state and territory regulators)A · 2026-10-09
  21. 21. Australian Pesticides and Veterinary Medicines Authority — APVMAA · 2026-10-09
  22. 22. Therapeutic Goods Administration — Australian Government Department of HealthA · 2026-10-09
  23. 23. Safe Work Australia — Safe Work AustraliaA · 2026-10-09
  24. 24. Australian Taxation Office — ATOA · 2026-10-09
  25. 25. Hazardous substances — Environmental Protection Authority New ZealandA · 2026-10-09
  26. 26. GST — Inland Revenue New ZealandA · 2026-10-09
  27. 27. Bureau of Indian Standards — BISA · 2026-10-09
  28. 28. Central Drugs Standard Control Organisation — CDSCOA · 2026-10-09
  29. 29. Directorate General of Foreign Trade — DGFTA · 2026-10-09
  30. 30. Goods and Services Tax portal — Government of IndiaA · 2026-10-09
  31. 31. Ministry of Industry and Advanced Technology — MOIAT, United Arab EmiratesA · 2026-10-09
  32. 32. Federal Tax Authority — United Arab EmiratesA · 2026-10-09
  33. 33. Chemical safety — National Environment Agency, SingaporeA · 2026-10-09
  34. 34. Goods and Services Tax — Inland Revenue Authority of SingaporeA · 2026-10-09
  35. 35. ANVISA — Agência Nacional de Vigilância Sanitária, BrazilA · 2026-10-09
  36. 36. INMETRO — Instituto Nacional de Metrologia, Qualidade e Tecnologia, BrazilA · 2026-10-09
  37. 37. Receita Federal — BrazilA · 2026-10-09
  38. 38. COFEPRIS — Comisión Federal para la Protección contra Riesgos Sanitarios, MexicoA · 2026-10-09
  39. 39. Secretaría de Economía — MexicoA · 2026-10-09
  40. 40. Servicio de Administración Tributaria — MexicoA · 2026-10-09
  41. 41. National Regulator for Compulsory Specifications — NRCS, South AfricaA · 2026-10-09
  42. 42. Value-Added Tax — South African Revenue ServiceA · 2026-10-09